Ambulance Billing Inquiry

Billing Inquiries: 1-800-238-9398 - Systems Design EMS Billing

Community members who are subscribers of the FireMed program will receive a letter from Mid-Columbia Fire & Rescue requesting insurance info if no current insurance is on file for you at the billing agency.

Please cooperate by providing all applicable insurance coverage and necessary signatures for your transport to be billed out to insurance. Remember that this may sometimes include auto (PIP) coverage or liability claims.

(You may download a copy of the insurance info form here)

As a FireMed subscriber, you will not be billed for any out-of-pocket costs after insurance pays. If you were uninsured on your date of service, please confirm this with Systems Design. If you are a FireMed member and receive a statement showing a balance due, please contact the billing agency at 1-800-238-9398 to clarify your subscription status.

If after contacting the billing agency you are not satisfied with the results, please contact our office at 541-296-9445 and speak with our Office Manager.

Website Accessibility Policy

Mid-Columbia Fire and Rescue is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Mid-Columbia Fire and Rescue has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (541) 296-9445

Ongoing Compliance Information

Compliance Officer

Mid-Columbia Fire and Rescue has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Mid-Columbia Fire and Rescue regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (541) 296-9445.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.